We're Here to Help

Get in Touch

Need help or have a question? We're always here to help. Our friendly team is ready to assist you with orders, deliveries, or any grocery needs.

< 2 mins
Call Response
< 1 hour
Email Response
7AM-10PM
Support Hours

Send us a Message

Fill out the form below and we'll get back to you as soon as possible. We're here to help with any questions about our products or services.

Other Ways to Connect

Choose the method that works best for you. Our friendly team is ready to help with orders, deliveries, or any questions about our fresh products.

Call or Text us

+1 (555) 123-4567

Available 7AM-10PM EST daily

Email us at

support@freshly.com

We respond within 1 hour

Live Chat Support

Chat with our team

Instant help for quick questions

Business Hours

Monday - Friday7:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday9:00 AM - 9:00 PM
Extended Support During Peak Hours

Visit Our Store

Main Location

456 Fresh Market Avenue
Brooklyn, NY 11201
United States

Delivery Areas

We deliver throughout NYC, Brooklyn, Queens, and Manhattan. Check our delivery zones for specific coverage areas.

Need Quick Answers?

Check out our frequently asked questions for instant help with common queries.

Visit Our Store & Delivery Areas

Visit our Brooklyn location or check if we deliver to your area. We're expanding our delivery network throughout New York City.

Store Location

Address:

456 Fresh Market Avenue
Brooklyn, NY 11201
United States

Landmarks:

Near Brooklyn Bridge Park, 2 blocks from Atlantic Terminal

Parking:

Free customer parking available in rear lot

Store Hours

Monday - Friday7:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday9:00 AM - 9:00 PM
Extended hours during holidays

Delivery Service

Free Delivery:

Orders over $75 within 5 miles of our store

Express Delivery:

30-60 minutes ($9.99 delivery fee)

Coverage Areas:

Brooklyn, Manhattan, Queens, and parts of the Bronx

Delivery Hours:

Daily 8:00 AM - 9:00 PM

Special Services

Curbside pickup available
Same-day delivery for orders before 2 PM
Contactless delivery options
Scheduled delivery up to 7 days in advance