Privacy Policy
Your privacy is our priority. Learn about our minimal data collection approach for account-free grocery delivery.
How We Protect Your Data
Transparency is key to trust. Here's exactly how we handle your personal information with the highest standards of privacy and security.
Information We Collect
- Delivery information: name, phone number, and delivery address (only during checkout)
- Payment information: securely processed by our payment partners (not stored by us)
- Order details: items purchased and delivery preferences for order fulfillment
- Device information: IP address and browser type for security and fraud prevention
- Location data: only when you enable location services for delivery optimization
How We Use Your Information
- Process and fulfill your grocery orders and deliveries
- Send order confirmations and delivery updates via SMS or phone
- Provide customer service support for your orders
- Improve our delivery routes and service quality
- Comply with legal obligations and prevent fraudulent activities
Information Sharing
- We never sell your information to third parties
- Share delivery details with our trusted delivery partners only
- Payment processing through secure, PCI-compliant payment processors
- No marketing data is collected or shared with advertisers
- Legal authorities only when required by law or to protect our users
Data Security
- Industry-standard 256-bit SSL encryption for all data transmission
- Secure servers with regular security audits and monitoring
- Access controls ensure only authorized personnel can access your data
- Regular security training for all employees handling customer data
- Immediate notification procedures in case of any security incidents
Data Retention
- Order information is retained only for delivery completion and customer service
- Payment details are not stored on our servers (handled by payment processors)
- Delivery information is deleted after successful order completion
- No long-term customer profiles or accounts are maintained
- Data is automatically purged after order fulfillment and support period
Your Rights & Control
- No account creation means no stored personal data to manage
- Each order is processed independently without data retention
- You can request deletion of any order-related data at any time
- No marketing communications or newsletters (we don't collect email for this)
- Right to know exactly what information we collect during each order
Minimal Data Collection
We collect only the essential information needed to deliver your groceries. No accounts, no stored personal data, no marketing profiles. Each order is processed independently with minimal data collection.
Order-related information is automatically deleted after delivery completion and a brief customer service period. We believe in privacy by design - collecting only what's necessary, when it's necessary.
Manage Your Privacy
Take control of your personal data with our privacy management tools and support options.
Request Order Data
Get information about your recent orders
Delete Order Data
Request deletion of specific order information
Privacy Questions?
Since we don't store personal accounts or long-term data, our privacy approach is simple and transparent. Contact us with any questions about how we handle your order information.
Email Privacy Team
Get detailed answers about our privacy practices
Data Protection Officer
For formal privacy complaints and requests
This Privacy Policy was last updated on January 27, 2025. We will notify you of any material changes via email or through our website.